{"id":1557,"date":"2021-02-19T14:22:39","date_gmt":"2021-02-19T13:22:39","guid":{"rendered":"https:\/\/www.reservit.ca\/\/?page_id=1557"},"modified":"2024-04-17T16:37:53","modified_gmt":"2024-04-17T20:37:53","slug":"accommodation-customer-experience__trashed","status":"publish","type":"page","link":"https:\/\/reservitca.wagaia.com\/en\/accommodation-customer-experience__trashed\/","title":{"rendered":""},"content":{"rendered":"<div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 page-banner vce-row-content--top\" id=\"el-94b67783\" data-vce-do-apply=\"all el-94b67783\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-left-bottom\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('https:\/\/www.reservit.ca\/wp-content\/uploads\/2021\/01\/avis_client-1-1500x565-1.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-d252c871\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-d252c871\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-d252c871\"><div class=\"vce-text-block banner-arrows\"><div class=\"vce-text-block-wrapper vce\" id=\"el-c450b284\" data-vce-do-apply=\"all el-c450b284\"><h1>&nbsp;<\/h1><h1>Customer Experience<\/h1><p>Satisfaction tool for your accommodations<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-adf4a92b\" data-vce-do-apply=\"all el-adf4a92b\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-b294a653\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b294a653\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b294a653\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-ccb9539e\" data-vce-do-apply=\"all el-ccb9539e\"><h2 style=\"text-align: center;\">Control your online reputation thanks to the customer experience with Qualitelis<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-70 vce-row-equal-height vce-row-content--top\" id=\"el-dd8b2c8e\" data-vce-do-apply=\"all el-dd8b2c8e\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-42-77p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-309d95f4\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-309d95f4\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-309d95f4\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-e7f9d12f\" data-vce-do-apply=\"all el-e7f9d12f\"><h2 style=\"text-align: center;\">Why manage your online reputation ?<\/h2><p>Online reputation creates the image of your accommodation and directly influences your strategic positioning, bookings and therefore your turnover.<\/p><p>Customer experience accounts for nearly 80% of Internet buyers determining factor in the purchase decision. With or without your steps, your customers will talk about you. It is essential to manage your online reputation and customer experience.<\/p><p>One out of two travelers will not book an accommodation that does not have customer reviews on its website.<\/p><p>The control of one's reputation online is thus essential for the host, on the one hand to bring reassurances to the Internet users and on the other hand to control the damage of a negative customer experience on online.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-57-21p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-b151a1a8\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b151a1a8\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b151a1a8\"><div class=\"vce-single-image-container vce-single-image--align-center\"><div class=\"vce vce-single-image-wrapper\" id=\"el-9e12a048\" data-vce-do-apply=\"all el-9e12a048\"><figure><div class=\"vce-single-image-figure-inner\" style=\"width: 671px;\"><div class=\"vce-single-image-inner vce-single-image--absolute vce-single-image--border-rounded\" style=\"width: 100%; padding-bottom: 47.9881%;\"><img decoding=\"async\" class=\"vce-single-image\" src=\"https:\/\/www.reservit.ca\/wp-content\/uploads\/2019\/06\/transformerLesAvisPositifs.jpg\" data-img-src=\"https:\/\/www.reservit.ca\/wp-content\/uploads\/2019\/06\/transformerLesAvisPositifs.jpg\" data-attachment-id=\"2282\" alt=\"\" title=\"transformerLesAvisPositifs\"><\/div><\/div><figcaption hidden=\"\"><\/figcaption><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--has-col-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-317d36f9\" data-vce-do-apply=\"all el-317d36f9\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-element--has-background vce-col--md-56-54p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-c881cefe\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-c881cefe\" data-vce-animate=\"vce-o-animate--bounceInDown\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-top\"><div class=\"vce-asset-background-simple\"><div class=\"vce-asset-background-simple-item\" style=\"background-image: url('https:\/\/www.reservit.ca\/\/zeeptapo\/2021\/01\/avis_client_statistique.jpg');\"><\/div><\/div><\/div><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-c881cefe\"><div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-43-46p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-0a4b67f0\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-0a4b67f0\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-0a4b67f0\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-d7f75022\" data-vce-do-apply=\"all el-d7f75022\"><h2 style=\"text-align: center;\">An essential tool for measuring customer satisfaction<\/h2><p>The Reservit customer satisfaction tool aims to allow the hotelier to increase its visibility and to encourage direct bookings from Internet users.<\/p><p>One day after the customer's departure, the opinions are collected through a questionnaire sent by email. In the blink of an eye, the hotelier can visualize its strong points and identify the areas of improvement to be made.<\/p><p>After being collected and moderated, the customer reviews are published <br>on the hotel's website and Tripadvisor in particular.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-8f86260c\" data-vce-do-apply=\"all el-8f86260c\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-2e061507\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-2e061507\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-2e061507\"><div class=\"vce-button--style-basic-container vce-button--style-basic-container--align-center\"><span class=\"vce-button--style-basic-wrapper vce\" id=\"el-0d0bf832\" data-vce-do-apply=\"margin el-0d0bf832\"><a class=\"vce-button vce-button--style-basic vce-button--style-basic--border-rounded vce-button--style-basic--size-medium vce-button--style-basic--color-b-138-198-10--fff\" href=\"https:\/\/sway.office.com\/79Es4oZyGzd6wcOz?ref=Link&amp;loc=mysways\" title=\"\" target=\"_blank\" data-vce-do-apply=\"padding border background  el-0d0bf832\" rel=\"noopener\">Read more<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>&nbsp;Customer ExperienceSatisfaction tool for your accommodationsControl your online reputation thanks to the customer experience with QualitelisWhy manage your online reputation ?Online reputation creates the image of your accommodation and directly influences your strategic positioning, bookings and therefore your turnover.Customer experience accounts for nearly 80% of Internet buyers determining factor in the purchase decision. With or [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1557","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Satisfaction tool for accommodations | Reservit Canada<\/title>\n<meta name=\"description\" content=\"Reservit Canada can help you manage your e-reputation, which impacts your hotel\u2019s image, reservations and therefore your revenue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reservitca.wagaia.com\/en\/accommodation-customer-experience__trashed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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